Cookie Policy

Effective Date: 01.05.2024

At Terapia Holistica, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Cookie Policy explains how we use cookies and other similar technologies on our website and your rights to control our use of them. This policy complies with the General Data Protection Regulation (GDPR).

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

There are two types of cookies:

Session Cookies: Temporary cookies that remain in your browser's cookie file until you leave the website.
Persistent Cookies: These remain in your browser's cookie file for a set period, even after you leave the website, unless deleted by you.

2. What Cookies Do We Use?

We use the following types of cookies on the Terapia Holistica website:

a. Strictly Necessary Cookies

These cookies are essential to enable you to navigate our website and use its features. Without these cookies, services like shopping carts and e-billing cannot be provided.

Example: User authentication, security, and website load balancing.

b. Performance Cookies

These cookies collect information about how visitors use our website. This includes which pages are visited most often and if any error messages appear. The data collected is anonymous and helps us improve the performance of our website.

Example: Google Analytics (used to monitor traffic and website behaviour).

c. Functional Cookies

These cookies allow our website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, personalised features.

Example: Saving your preferences for language settings or product filters.

d. Targeting or Advertising Cookies

These cookies are used to deliver adverts that are more relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.

Example: Facebook Pixel (to serve personalised ads based on browsing behaviour).

3. How Do We Use Cookies?

We use cookies to:

Remember your preferences and settings during your visits to our website.
Improve the performance of our website by tracking the number of visitors, the devices they use, and how they interact with our content.
Provide you with relevant marketing and advertising, both on our website and on third-party platforms.
Analyse user activity to better understand how our site is used.

4. How Can You Manage Your Cookie Preferences?

You have the right to accept or decline cookies. When you first visit our website, you will be asked to provide your consent to the use of cookies through a cookie consent banner.

Accepting All Cookies: You can choose to accept all cookies, including non-essential cookies such as performance and advertising cookies.
Declining Non-Essential Cookies: You can choose to reject non-essential cookies and only allow strictly necessary cookies.
Changing Your Preferences: You can modify your cookie preferences at any time by using the cookie settings on our website or by adjusting your browser settings.

To learn more about managing cookies in your browser, visit the following links:

5. Third-Party Cookies

In some cases, third parties (such as advertisers, analytics providers, or social media platforms) may set cookies through our website. These third-party cookies are used to track your browsing activity across different websites and build a profile of your interests to serve personalised ads.

We do not control these cookies, and we recommend reviewing the cookie policies of the third parties. For example:

6. Cookie Retention Periods

Cookies have specific retention periods after which they expire automatically. These periods vary depending on the type of cookie:

Session Cookies expire when you close your browser.
Persistent Cookies remain on your device for a defined period (e.g., 30 days, 6 months, or longer) or until deleted.

7. Your Rights Under GDPR

As a user based in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data.
Right to Restrict Processing: You can ask us to restrict how we use your personal data.
Right to Object to Processing: You can object to the use of your data for specific purposes (e.g., marketing).
Right to Data Portability: You can request a copy of your data in a machine-readable format.

For any questions or to exercise these rights, please contact us at [Insert Contact Email].

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about how we use cookies.